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Digital First AI Refund Policy
Digital First AI Refund Policy

Get a clear overview of when you can receive a refund.

Digital First AI support avatar
Written by Digital First AI support
Updated over 5 months ago

Thanks for choosing Digital First AI to map out and execute your marketing strategies with AI!

If you find Digital First AI isn't quite for you now, here's a quick look at our refund policy:

  • After the 7-day trial: Decided not to continue after trying out Digital First AI? No worries, you won't be charged if you haven't chosen a paid plan and canceled your subscription.

  • Within 14 Days of purchasing a plan: If you've upgraded to a paid plan but it's not fitting your needs, we've got you covered with a full refund, as long as you you request it within 14 days of your purchase.

  • (Concerns a deprecated and no longer available subscription type) Lifetime Plan and NFT: If you haven't received your NFT yet, you're still covered by our 14-day refund policy. Just make sure your request is sent within 14 days from the purchase date.

    Already got your NFT? This means your lifetime plan is now non-refundable. The NFT is proof of your unique subscription, giving you special access (NFT) that we can't take back.

πŸ”— You can read more about Digital First AI refund policy here.

πŸ’Έ For refund requests, please contact [email protected] or start a chat with us in the bottom, right-hand side of your screen.

πŸŽ₯ But, why not give us another shot? Schedule a demo of Digital First AI to reevaluate and and possibly find it's what you're looking for after all!

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