Hello! 👋
Tackling a new tool like Digital First AI doesn't have to be difficult.
This Help Center is built with best practices to guide you through the tool and answer all your questions smoothly.
While exploring the articles, keep an eye out for handy shortcuts that can save you time. Let’s delve into how they work!
🎯 Smart links for direct access
Can't seem to locate a feature within the app? With Digital First AI, finding your way becomes simple.
Smart links dispersed throughout our articles act as your guiding hand. For example, while reading about 'Team Settings', there's a link to take you directly there in the app:
If you're already logged into Digital First AI, clicking the smart link transports you immediately. If not, just log in, and click again on the smart link. You'll be right where you need to be.
🔗 Interlinking for easy exploration
Find yourself intrigued by a feature mentioned in an article? This Help Center streamlines your exploration with interlinking.
For example, while reading about generating marketing copy with the Content Generator, you notice 'Asset Library' mentioned:
A single click later, you're exploring everything about the Asset Library. How's that for convenience?
🔍 Search
With the smart search function at the top, you can find relevant articles in no time. Search by keywords, phrases, full sentences—whatever suits your query. Searching by keywords often yields the best results!
📓 Related articles
Just wrapped up an article and hungry for more insights? At the end of each piece, you'll find a selection of related articles, ranked for 'Highest Relevance' by our Help Center provider:
And occasionally, we handpick a custom list to make sure you've got all the details on the features you're exploring.
🦸♂️ Human support
Love exploring on your own? Fantastic! But remember, if you ever want to talk or have questions pop up, our team is just a click away. Initiate a live chat from the bottom right of your screen anytime:
And if you're looking for more contact options <- click there to see all the ways you can get in touch with us.
💡Examples and best practices
As you read through the articles, you'll find examples, use cases, and best practices that help you understand each feature better:
🎥 Videos
Sometimes, seeing is believing — and understanding! Videos bring dynamic insights, making ideas easier to grasp.
For example, when you’re learning about adding team members, you can watch a video on this process.
And remember, we're always here for you! Look for the chat bubble in the bottom right-hand corner or drop us an email at [email protected].